phbet 22 Privacy Policy

1. Introduction

1.1 This Privacy Policy ("Policy") describes how phbet 22 ("phbet 22," "we," "us," "our"), the operator of the online gaming platform at phbet22.org, collects, uses, stores, shares, and protects the personal data of its users ("Player," "you," "your").

1.2 phbet 22 is committed to protecting the privacy and personal data of all Filipino players in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC") of the Philippines.

1.3 By registering an account on phbet 22, accessing the platform, or otherwise providing your personal data to us, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

1.4 This Policy should be read together with our Terms & Conditions, which are incorporated herein by reference. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.

2. Data Controller

2.1 For the purposes of the Data Privacy Act of 2012, phbet 22 is the personal information controller in respect of the personal data collected through the phbet22.org platform.

2.2 phbet 22 has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact our DPO using the details provided in Section 14 of this Policy.

3. Personal Data We Collect

3.1 phbet 22 collects the following categories of personal data from players:

• Identity Data: Full legal name, date of birth, nationality, and gender as provided during registration and KYC verification;
• Contact Data: Email address, mobile phone number, and residential address;
• Identity Verification Data: Copies of government-issued photo IDs (e.g., PhilSys National ID, passport, driver's license, SSS ID, UMID, PRC ID, voter's ID), proof of address documents, and selfie photographs submitted for KYC purposes;
• Financial Data: GCash account details, PayMaya / Maya account details, bank account numbers, and debit card details used for deposits and withdrawals — stored only to the extent required for transaction processing and AML compliance;
• Transaction Data: Records of all deposits, withdrawals, wagers, winnings, and bonus transactions on your phbet 22 account;
• Technical Data: IP address, device type, browser type and version, operating system, and session timestamps collected automatically when you access the platform;
• Usage Data: Information about how you use the phbet 22 platform, including games played, session duration, and feature interactions;
• Communications Data: Records of your communications with phbet 22 customer support, including chat logs and email correspondence.

3.2 phbet 22 does not collect sensitive personal information as defined under the DPA (such as health data, political opinions, or religious beliefs) except where strictly required by law or regulation.

4. How We Collect Your Data

4.1 phbet 22 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically through cookies, server logs, and similar technologies when you access the phbet 22 platform;
• Third-party sources: Identity verification data from our KYC and AML compliance partners; fraud prevention data from risk management service providers; payment verification data from our payment processing partners (GCash, PayMaya, and banking partners).

5. How We Use Your Personal Data

5.1 phbet 22 uses your personal data for the following purposes:

• To create, verify, and manage your phbet 22 player account;
• To verify your identity and age (21+) in compliance with PAGCOR regulations and Philippine law;
• To process deposits, withdrawals, and other financial transactions on your account;
• To comply with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations under Republic Act No. 9160, as amended;
• To detect, investigate, and prevent fraud, cheating, collusion, and other prohibited conduct on the platform;
• To provide customer support and respond to your inquiries and complaints;
• To send you account-related notifications, including transaction confirmations, security alerts, and policy updates;
• To administer bonuses, promotions, and loyalty programs you have opted into;
• To analyze platform usage and improve the phbet 22 user experience;
• To comply with any applicable law, regulation, court order, or directive from PAGCOR, the NPC, or any other competent Philippine authority.

5.2 phbet 22 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

5.3 phbet 22 does not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects on you, except where required by our AML and fraud prevention obligations.

6. Legal Basis for Processing

6.1 phbet 22 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving promotional communications;
• Contractual necessity: Where processing is necessary to perform our obligations under the Terms & Conditions you have agreed to, including account management and transaction processing;
• Legal obligation: Where processing is required to comply with applicable Philippine law, including AML/CTF obligations, PAGCOR regulatory requirements, and NPC directives;
• Legitimate interests: Where processing is necessary for phbet 22's legitimate interests, such as fraud prevention, platform security, and improving our services, provided that such interests are not overridden by your rights and freedoms.

7. Data Sharing & Disclosure

7.1 phbet 22 does not sell, rent, or trade your personal data to any third party. We may share your personal data only in the following limited circumstances:

• Service providers: We share data with carefully selected third-party service providers who assist us in operating the phbet 22 platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, and banking partners), fraud prevention services, and IT infrastructure providers. All such providers are contractually bound to process your data only on our instructions and in compliance with the DPA;
• Regulatory authorities: We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or any other competent Philippine government authority where required by law or regulation;
• Law enforcement: We may disclose your personal data to Philippine law enforcement agencies where required by a valid court order, subpoena, or other legal process;
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of phbet 22's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

7.2 phbet 22 does not transfer your personal data outside the Philippines except where strictly necessary for the operation of our platform (for example, where a service provider operates servers in another jurisdiction). Any such cross-border transfer is subject to appropriate safeguards in accordance with the DPA and NPC regulations.

8. Data Retention

8.1 phbet 22 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulation.

8.2 The following general retention periods apply:

• Account and KYC data: Retained for a minimum of five (5) years from the date of account closure, in compliance with AML record-keeping requirements under RA 9160;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction;
• Customer support communications: Retained for two (2) years from the date of the last communication;
• Technical and usage data: Retained for up to twelve (12) months, after which it is anonymized or deleted.

8.3 Where you request deletion of your personal data and phbet 22 is not required by law to retain it, we will delete or anonymize your data within thirty (30) days of receiving your verified request.

9. Data Security

9.1 phbet 22 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the phbet 22 platform;
• Encryption of sensitive data at rest, including financial data and identity documents;
• Role-based access controls limiting access to personal data to authorized phbet 22 personnel on a need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing of the phbet 22 platform;
• Multi-factor authentication requirements for administrative access to systems containing personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phbet 22 will notify the NPC within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03.

9.3 While phbet 22 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your phbet 22 login credentials and for notifying us immediately of any suspected unauthorized access to your account.

10. Your Data Privacy Rights

10.1 Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by phbet 22:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as set out in this Policy;
• Right of access: The right to request a copy of the personal data phbet 22 holds about you;
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: The right to object to the processing of your personal data on grounds of legitimate interests or for direct marketing purposes;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

10.2 To exercise any of the rights listed above, please contact our Data Protection Officer using the details in Section 14. phbet 22 will respond to all verified data privacy requests within thirty (30) days of receipt.

10.3 phbet 22 may need to verify your identity before processing a data privacy request to ensure that we do not disclose personal data to unauthorized parties.

11. Cookies & Similar Technologies

11.1 phbet 22 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit phbet22.org.

11.2 phbet 22 uses the following categories of cookies:

• Strictly necessary cookies: Essential for the platform to function, including session management and security cookies. These cannot be disabled;
• Functional cookies: Used to remember your preferences, such as language settings and game display options;
• Analytics cookies: Used to collect anonymized data about how players use the phbet 22 platform, helping us identify areas for improvement. No personally identifiable information is collected through analytics cookies.

11.3 phbet 22 does not use third-party advertising cookies, cross-site tracking cookies, or social media tracking pixels.

11.4 You may control cookie settings through your browser preferences. Please note that disabling strictly necessary cookies may affect the functionality of the phbet 22 platform.

12. Minors

12.1 The phbet 22 platform is strictly for players aged 21 years and above, in accordance with Philippine law governing casino-style gambling. phbet 22 does not knowingly collect personal data from persons under the age of 21.

12.2 If phbet 22 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and, where applicable, return any deposited funds.

12.3 If you believe that a minor has registered on the phbet 22 platform, please contact our support team immediately so that we can take appropriate action.

13. Changes to This Privacy Policy

13.1 phbet 22 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements.

13.2 When material changes are made to this Policy, phbet 22 will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or in-platform notification.

13.3 Your continued use of the phbet 22 platform after the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must cease using the platform and may request account closure.

14. Contact & Data Protection Officer

14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by phbet 22, please contact our Data Protection Officer:

14.2 If you are not satisfied with phbet 22's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

14.3 For general customer support inquiries unrelated to data privacy, please contact our support team at [email protected].